Privacy Policy

Last Updated: 03/05/2025

1. Introduction

This Privacy Policy describes how Azimuth Digital Services ("we", "us", or "our") collects, uses, and shares information about you when you use our website https://azimuthdigitalservices.co.uk (the "Site") and the choices you have associated with that information. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our registered address is Azimuth Digital Services, 5 Henshaw Crescent, Newbury, RG14 6ES, United Kingdom and we are the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following types of personal data about you:

• Information you give us: This includes information you provide when you fill in forms on our Site, such as the contact form (e.g., your name, email address, message content).
• Information we collect automatically: When you visit our Site, we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and information about your visit (like pages viewed, interaction information).

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries submitted through our contact form or via email/phone.
• To provide, operate, maintain, and improve our Site and services.
• To understand how users interact with our Site.
• To comply with legal obligations.

4. Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. The lawful bases we typically rely on are:

• Consent: Where you have given us explicit consent to process your data for a specific purpose (e.g., when you submit the contact form agreeing for us to reply).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests (e.g., for basic website analytics to improve user experience, or responding to unsolicited business inquiries).
• Legal Obligation: Where processing is necessary to comply with a legal requirement.

5. Data Sharing

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share data with third-party vendors and service providers who perform services on our behalf, such as website hosting ([e.g., IONOS]), [Add others like email providers if used for forms, analytics providers like Google Analytics, etc.]. These providers are only given access to the information necessary to perform their functions and are obligated to maintain confidentiality and security.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For example, we typically keep contact form submissions for [e.g., 6 months, 1 year, or state criteria] after the inquiry is resolved.

8. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

9. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Right of access: You have the right to ask us for copies of your personal information.
• Right to rectification: You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete.
• Right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
• Right to object to processing: You have the right to object to the processing of your personal data in certain circumstances (e.g., for direct marketing).
• Right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
• Right to withdraw consent: Where we rely on consent, you can withdraw it at any time.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at DAllsebrook@azimuthdigitalservices.co.uk or Azimuth Digital Services, 5 Henshaw Crescent, Newbury, RG14 6ES, United Kingdom if you wish to make a request.

10. Cookies

Our website may use cookies to enhance user experience. Cookies are small text files stored on your device. We may use essential cookies for website function and may use analytics cookies to understand usage.

11. Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at DAllsebrook@azimuthdigitalservices.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have questions or comments about this policy, you may email us at DAllsebrook@azimuthdigitalservices.co.uk or by post to:

Azimuth Digital Services
5 Henshaw Crescent, Newbury, RG14 6ES, United Kingdom